1. Introduction
Dadu Fintech Private Limited ("CryptoSe," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
We collect the following types of information:
- Identity Information: Full name, date of birth, nationality, government-issued ID documents (PAN, Aadhaar, passport).
- Contact Information: Email address, phone number, postal address.
- Financial Information: Bank account details, transaction history, wallet addresses.
- Technical Information: IP address, browser type, device information, cookies, and usage data.
- KYC/AML Data: Documents and information collected for regulatory compliance purposes.
3. How We Use Your Information
- To provide and maintain our crypto-to-fiat settlement services.
- To verify your identity and comply with KYC/AML regulations.
- To process transactions and send transaction-related communications.
- To detect and prevent fraud, money laundering, and other illegal activities.
- To comply with legal obligations and respond to lawful requests from authorities.
- To improve our platform, services, and user experience.
4. Data Sharing & Disclosure
We may share your information with:
- Regulatory authorities: FIU India and other government bodies as required by law.
- Banking partners: For processing fiat transactions and settlements.
- Service providers: Third-party vendors who assist us in operating our platform (under strict confidentiality agreements).
- Law enforcement: When required by applicable law, regulation, or legal process.
5. Data Security
We implement industry-standard security measures including AES-256 encryption, multi-factor authentication, secure data storage, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. KYC/AML records are retained for a minimum of 5 years after termination of the business relationship, as required by Indian law.
7. Your Rights
Subject to applicable law, you have the right to:
- Access your personal data held by us.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal retention requirements).
- Withdraw consent for non-essential data processing.
8. Contact Us
For privacy-related inquiries, contact us at:
Dadu Fintech Private Limited
3/1694/B, RESHAMWAD, SALABATPURA, SURAT-395003
Email: ceo@cryptose.co.in
Phone: +91 98793 66466